SIFOX Phone

A virtual telephony application which allows business operations to be automatically associated with phone calls in trading rooms.
FUNCTIONALITIES AND BENEFITS
Calls

processes trading room requirements

Business contacts

organises and manages contacts

Recording

records phone calls associated with orders

Deals

reconstructs trading history

Directed

direct lines to the broker

Calls

processes trading room requirements

Business contacts

organises and manages contacts

Recording

records phone calls associated with orders

Deals

reconstructs trading history

Directed

direct lines to the broker

MAIN FUNCTIONALITY

By integrating SIFOX Deal trading terminals, this application automatically associates each incoming call with its corresponding market order. Voice data is stored and organised to ensure that record keeping complies with MiFID II regulations.

OTHER FUNCTIONALITIES

Coordinates call centre services

Messaging between users

Call supervision and intrusion service

Associates tasks with contacts

DETAILED INFORMATION
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